App Store Upload Failures

I’ve been running into failures to connect to iTunes Connect through Application Loader. Others corroborate similar problems uploading through Xcode. The nut of the problem comes down to a failure to authenticate a specific Apple ID. The failure string is “Unable to process authenticateWithArguments request at this time due to a general error”:

Image of the Sign In window for Application Loader showing a failure message

Whatever is going on, it’s somewhat sporadic. It started failing for me about 48 hours ago, and briefly started working again yesterday, but only for a few hours. Changes of network, computer, even clearing out all the app preferences and data for Application Loader, seem to have no impact on the issue.

I’ve filed a bug with Apple (Radar #36435867), and discovered a workaround you can use in a pinch: add another Developer ID to your team. I was able to grant admin privileges to a second Apple ID I control, and use it to log in and upload to my account. I’m not sure if this workaround requires a “company” style developer account, or if it can also be used for individual accounts.